Critical thinking is a must for the 21st century and beyond. Developing smart products and services require levels of knowledge to design, sell, make, and service them. Institutions will require restructuring. Virtual organizations and resources on demand are just the tip of the iceberg of the developing new normal. Every normal will become a new normal, which is the next normal, and on it goes.

The idea of critical thinking goes beyond common sense. As your world becomes more complex, you need to add to your arsenal the ability to ask questions. You must be aware of your surroundings and develop an inquisitive mind. The digital cultural makes this easy. Your smartphone gives you access to a universal library of information. You need the skill to ask a question, where your answer will be another question. You need to continue this process until you have an effective understanding of your questions.

The most important part of critical thinking is separating the wheat from the chaff. Your global library includes opinions and individual agendas. You must cross-reference answers to make sure you are getting the most objective point of view. Objectivity is difficult, as long as your paradigms are part of interpreting the answers. Use multiple sources including those with the opposite perspectives. In this way, you have the best chance of arriving at a reasonable idea on the subject.